Welcome to Our Member Onboarding!

We are thrilled to have you join our community and look forward to helping you grow your business. To ensure we have all the necessary information to provide the best service possible, we kindly ask you to complete our onboarding questionnaire. This will help us understand your needs and tailor our services to meet them.

Member Onboarding Questionnaire

1. Basic Contact & Business Identity

First Name *

Last Name *

Email *

What is your company's legal name? *

Is the company marketing itself under this name, whether on or offline? If a different name has been used in the past 10 years, please list and explain. *

2. Locations, Addresses & Service Areas

Do any of the addresses listed on the listings represent virtual offices or shared space within an office used by other businesses? *

Are any of the addresses listed on the Listings located in homes? Please explain. *

Are each of the addresses listed on the Listings staffed walk-in locations during stated business hours? Please explain if there are not any. *

Have any of your listed locations moved in the past 10 years? If so, please list any known former addresses or phone numbers. *

List down all the service areas that you are serving and would like to target in the future. *

If your business is a multi-location service area business, please list the name of each location, followed by at least 3-5 towns and cities you serve from that location. *

3. Website, Online Presence, Competitors & SEO

How long has the website existed in this domain, and have there been previous domain names in the past 10 years? *

Do other websites exist for the business, including any of its locations? Please list. *

Please list at least 3-5 of your major competitors. *

What are the main unique selling points or competitive advantages that you have over your competitors? How can the content reflect that? *

What services or programs do each of your competitors offer that are like yours? *

What are the current keywords that the company is ranked for? *

What are the 10 most important keywords the company would like to rank locally for? *

4. Products/Services, Target Audience & Market Activity

Please list all the major products or services the company offers. *

Who are your target audiences or ideal customers? (age, demographics, interests, pain points). *

Are there any seasonal trends we should know of? *

Are you planning to offer any specials/promotions or host events within the next 12 months? *

List all events/conferences that are relevant to your business, service, or product. *

What are the common challenges your target audience faces? *

5. Brand, Content Direction & Project Expectations

Are there any existing content examples (yours or competitor's) that you particularly like or dislike? Share links or provide details if possible. *

Do you have any preferred topics or themes you'd like the content to focus on? *

What kind of language and tone would resonate best with your audience (e.g., informal, conversational)? *

Briefly describe your company, its mission, and its target audience. *

What are your company's core values and brand voice (e.g., professional, friendly, humorous)? *

Do you have a style guide or any specific formatting requirements for the content? (e.g., font, tone, etc.)? *

What are your overall goals for this content (e.g., brand awareness, lead generation, customer education)? *

Where will this content be published or distributed (e.g., company website, social media platforms, industry publications)? *

Are there any specific calls to action (CTAs) you want included in the content? *

How much creative control are you comfortable giving us over the content direction? *

Is there anything else you'd like us to know about your expectations for this project? *